Frequently Asked Questions

Find answers to the most common questions about ReColor AI. Can't find what you're looking for? Contact our support team.

Getting Started

How do I get started with ReColor AI?

Simply visit our homepage and upload a black and white photo. Our AI will colorize it and show you a preview. Pay ₹79 to download the full HD version - no sign up required!

What file formats are supported?

We support JPEG, PNG, and WebP formats. Images should be in black and white or grayscale for best results.

What's the maximum file size I can upload?

You can upload images up to 10MB in size. For best results, we recommend images between 1-5MB.

Do I need to create an account to use ReColor AI?

No! You can upload, preview, and pay for your colorized images without creating an account. Simply upload your photo and pay to download the HD version.

Is there a mobile app available?

Currently, ReColor AI is available as a web application that works on all devices including mobile phones and tablets. We're working on dedicated mobile apps for iOS and Android.

Credits & Pricing

How does pricing work?

Each colorized image costs ₹79. You upload your photo, preview the colorized result for free, and only pay when you're happy with it and want to download the HD version.

Can I preview before paying?

Yes! Upload your photo and see a preview of the colorized result for free. You only pay ₹79 when you want to download the full HD version.

Do you offer refunds?

We offer a 30-day money-back guarantee for all purchases. If you're not satisfied with your colorized image, contact our support team for a full refund.

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital wallets. All payments are processed securely through our payment partners.

Are there any bulk discounts?

Currently, each image costs ₹79. For bulk orders or enterprise needs, please contact our support team for special pricing.

Image Upload & Processing

What types of images work best for colorization?

Black and white or grayscale images work best. High-contrast images with clear details typically produce better results than low-contrast or blurry images.

Can I upload color photos?

Our AI is specifically designed for black and white images. While you can upload color photos, the results may not be optimal as the AI expects grayscale input.

How long does colorization take?

Most images are processed within 30-60 seconds. Larger or more complex images may take up to 2 minutes.

Why did my colorization fail?

Colorization may fail if the image is too small, corrupted, or not in black and white. Please ensure your image is clear and in grayscale format.

Can I cancel a colorization job?

Once a colorization job has started, it cannot be cancelled. However, if it fails, you won't be charged a credit.

Results & Downloads

How do I download my colorized images?

Once processing is complete, you can download your colorized image directly from the results page. Images are available in their original resolution.

What resolution will my colorized image be?

Your colorized image will maintain the same resolution as your original image. We don't upscale or downscale your images.

How long can I download my image?

After payment, you can download your colorized image immediately. We recommend downloading it right away and saving it to your device.

Can I request a different colorization result?

Our AI produces consistent results, but if you're not satisfied, you can try uploading the same image again to see another preview before paying.

Can I share my colorized images?

Yes! You can share your colorized images on social media or with friends. We encourage you to showcase your results!

Technical Support

What browsers are supported?

ReColor AI works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser.

Do you have an API for developers?

Yes! We offer a REST API for developers who want to integrate ReColor AI into their applications. Contact our support team for API access.

Is my data secure?

Yes, we take data security seriously. All images are encrypted in transit and at rest. We don't use your images for training our AI without explicit permission.

What if I encounter technical issues?

If you encounter any technical issues, please contact our support team. We typically respond within 24 hours and will help resolve your problem.

Can I use ReColor AI commercially?

Yes, you can use ReColor AI for commercial purposes. However, please review our Terms of Service for specific usage guidelines.

Usage & History

Can I colorize multiple images at once?

Currently, you can upload and process one image at a time. For bulk processing needs, please contact our support team.

Do I need to save my images somewhere?

Yes, we recommend downloading your colorized images immediately after purchase and saving them to your device or cloud storage.

Can I redownload my images later?

We recommend downloading your images right away. For redownload requests, please contact our support team with your order details.

What happens to my uploaded images?

Your images are stored temporarily for processing and then automatically deleted from our servers after a short period for your privacy.

Can I use ReColor AI offline?

No, ReColor AI requires an internet connection to process images using our cloud-based AI technology.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help.

help@netreads.in
Response within 24 hours