Frequently Asked Questions
Find answers to common questions about ReColor. Can't find what you're looking for? Contact our support team.
Upload a black and white photo, choose Standard (₹99) or Premium (₹149), enter your WhatsApp number, and pay via Cashfree. Your HD colorized image is available to download on the success page and sent to your WhatsApp — no signup required.
After payment, download your HD image on the payment success page. We also send it to the WhatsApp number you enter at checkout (utility message + image file).
Your number is required so we can deliver your finished image on WhatsApp and reach you about your order. Messages are transactional only (order ready and file delivery), not marketing newsletters.
We support JPEG, PNG, and WebP formats. Images should be in black and white or grayscale for best results.
You can upload images up to 20MB in size. For best results, we recommend images between 1-5MB.
No! You can upload, pay, and download your colorized image without creating an account.
Choose Standard (₹99) for fast restoration or Premium (₹149) for museum-quality results. You only pay once per image.
We offer a 30-day money-back guarantee. If you're not satisfied with your colorized image, contact our support team for a full refund.
Standard finishes in 1–1.5 minutes. Premium takes about 2 minutes with built-in 2K upscale.
Images are processed on secure Cloudflare infrastructure (and AI providers such as Google Gemini). They are kept only for a limited period needed to fulfill your order and support, then deleted or anonymized.
Yes. All images are encrypted in transit and at rest. We never use your photos to train our models without explicit permission.
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